lwbet Privacy Protection Policy

Information you provide directly

When you register an account on lwbet, use our services, or contact us, you will provide the following information—

• Name and date of birth (for age verification)
• Contact details (email address)
• Payment information (KBZPay, Wave Money, AYA Pay, CB Pay)
• Any details submitted during account registration
• Support interaction records

Information collected automatically

When you access the platform, certain technical information may be collected automatically—

• IP address and browser type
• Device type and operating system
• Access date, time (Myanmar Standard Time — MMT), and duration
• Record of games and services clicked
• Data from cookies and similar technologies

To provide the service

lwbet uses your personal data for the following purposes—

• To complete account setup and identity verification
• To provide deposit and withdrawal services
• To manage bonuses and promotions
• To provide customer support
• To prevent financial fraud and unauthorized access
• To fulfill legal obligations

For platform improvement

We may use your data in the following ways to improve our service quality—

• To develop better games and services
• To detect platform security breaches
• To compile aggregate access reports (without personally identifiable information)

Cases where we do not share

lwbet does not sell, rent, or trade your personal information to any company, individual, or organization. Your personal information remains under our control only.

Cases where we may share with limitations

Information may only be shared for the following reasons—

• Payment processors: Only the information required to process payments is sent to payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
• Operations providers: Technology providers that operate our service — they must handle data only as we instruct
• Legal obligations: When required by authorities in connection with legal obligations

What are Cookies

Cookies are small data files stored in your browser that make the lwbet platform easier to use. They are used in the following ways—

• To remember your login status
• To keep platform functions running smoothly
• To carry out technical access measurements
• To perform security checks

Managing Cookies

You can delete or block Cookies in your browser settings. Please note, however, that this may affect some lwbet services. We do not require you to block Cookies, but the choice is yours.

Technical protections

lwbet has put in place a range of technical security measures to protect your data—

• SSL/TLS encryption: All data transfers are encrypted at the operational level
• Firewall protection: Security gateway controls that block unauthorized access
• Account authentication: Robust methods to verify account identity
• Secure servers: Data is stored in a protected server environment

Operational protections

Beyond technical measures, operational protections are also in place—

• Data access is limited to those who need it (need-to-know basis)
• Staff receive regular data protection training
• Procedures are in place to respond as quickly as possible in the event of a breach
• Protection methods are reviewed and updated regularly

How long data may be kept

lwbet will retain your personal information for as long as necessary to provide the service. After an account is closed, data may be kept for an additional period as needed to meet legal obligations—

• Payment records — for a period in line with legal requirements
• Transaction records — for a period after closure to resolve any account-related queries
• Security logs — for as long as required for cybersecurity operations

When data no longer needs to be retained, it will be securely deleted or converted into a form that cannot be personally identified.

Right to access

You may request to view the personal information lwbet holds about you. We will respond within a reasonable timeframe.

Right to correction

If your personal information is inaccurate or incomplete, you may contact our support team to request a correction.

Right to deletion

Where certain conditions are met (excluding legal obligations), you may request that we delete your data. Send this request to [email protected].

Right to object

You have the right to object to certain ways we handle your data. After receiving your objection, we will determine what action is possible based on our capabilities and legal requirements.

Age Verification

lwbet is a platform accessible to users aged 21 and above only. We carry out strict age verification when an account is registered. We do not intentionally collect personal information from anyone under 21. If we become aware that data from a person under 21 is in our system, we will delete it as soon as possible.

Policy Changes

lwbet may update this Privacy Policy when necessary. Any changes will be posted on this page and the "Last Updated" date will be revised. For significant changes, you may be notified when you log in. Continuing to use lwbet after an update means you accept the revised policy.

Contact Methods

If you have any questions about data privacy, please contact our support team—

• Live Chat — available 24/7 on the platform
• [email protected]